Frequent Questions

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items=”%5B%7B%22title%22%3A%221.%20How%20long%20do%20I%20have%20to%20wait%20before%20my%20blood%20sample%20will%20be%20taken%3F%22%2C%22content%22%3A%22Depending%20on%20the%20investigation%2C%20samples%20are%20taken%20on%20a%20first%20come%20basis%20taking%20into%20account%20emergency%20cases.%22%7D%2C%7B%22title%22%3A%222.%20Do%20I%20get%20my%20report%20immediately%20am%20through%20with%20my%20test%2Finvestigation%3F%22%2C%22content%22%3A%22Routine%20investigation%20results%20are%20generally%20available%20within%2030mins%20to%202hrs%20of%20collection%20depending%20on%20the%20nature%2Ftest%20requested.%20However%2C%20some%20investigation%20is%20more%20involved%20and%20may%20take%20longer.%20You%20will%20be%20duly%20informed%20by%20the%20client%20service%20department%20on%20when%20the%20results%20will%20be%20available.%22%7D%2C%7B%22title%22%3A%223.%20Do%20I%20have%20to%20come%20fasting%20for%20my%20test%2Finvestigation%3F%22%2C%22content%22%3A%22It%20depends%20on%20the%20type%20of%20investigation%3B%20you’re%20having.%20Your%20Doctor%20who%20arranges%20your%20investigation%3B%20will%20tell%20you%20whether%20there%20are%20any%20specific%20instructions%20you%20need%20to%20follow%20before%20your%20test.%5Cn%5CnYou%20can%20eat%20and%20drink%20as%20normal%20before%20some%20blood%20tests.%20In%20other%20cases%2C%20you%20will%20be%20instructed%20not%20to%20eat%20or%20drink%20(other%20than%20water)%20before%20your%20test.%20This%20is%20known%20as%20a%20fasting%20blood%20test%22%7D%2C%7B%22title%22%3A%224.%20Can%20I%20request%20for%20my%20result%20online%20or%20via%20email%2Fwhatsapp%20messenger%3F%22%2C%22content%22%3A%22You%20can%20order%20for%20your%20test%20result%20online%20or%20email%2Fwhatsapp%20messenger%2C%20however%20there%20are%20some%20sensitive%20results%20that%20would%20require%20you%20visit%20the%20centre%20for%20result%20collection%2C%20you%20will%20be%20duly%20advised%20by%20the%20client%20service%20department.%22%7D%2C%7B%22title%22%3A%225.%20Can%20I%20send%20someone%20to%20pick%20up%20my%20report%3F%22%2C%22content%22%3A%22Results%20can%20be%20picked%20by%20a%20proxy%20whom%20you%20have%20given%20specific%20instruction.%20The%20proxy%20will%20be%20asked%20to%20produce%20a%20means%20of%20identification%20and%20also%20a%20copy%20of%20the%20receipt%20for%20the%20test%20done.%20However%2C%20sensitive%20results%20would%20not%20be%20released%20to%20proxies%20as%20the%20case%20maybe%22%7D%2C%7B%22title%22%3A%226.%20What%20are%20your%20operating%20hours%3F%22%2C%22content%22%3A%22Please%20kindly%20know%20that%20our%20operation%20hours%20is%20Monday%20to%20Saturday%20(8%3A00am%20%E2%80%93%208%3A00pm)%20and%20Sunday%20(11am%20-%205pm)%20during%20this%20Covid-19%20Lockdown%20period.%5Cn%5CnPlease%20stay%20safe.%20For%20any%20emergency%3F%5CnCall%20us%20now%20-%200807%20892%206002%22%7D%2C%7B%22title%22%3A%227.%20Where%20and%20how%20can%20I%20lodge%20a%20complaint%3F%22%2C%22content%22%3A%22To%20lodge%20a%20complaint%20please%20fill%20a%20customer%20complaint%20form%20at%20the%20client%20service%20desk%20and%20drop%20in%20the%20suggestion%20box%20or%20send%20a%20mail%20to%20info%40zdc.com.ng%20to%20lodge%20a%20complaint.%22%7D%2C%7B%22title%22%3A%228.%20Can%20I%20get%20help%20to%20interpret%20my%20result%3F%22%2C%22content%22%3A%22Your%20Doctor%20or%20the%20healthcare%20professional%20who%20arranged%20the%20test%2C%20will%20help%20you%20to%20understand%20the%20results.%20They%20can%20understand%20the%20results%20because%20they%20have%20all%20the%20necessary%20information%2C%20including%20your%20personal%20medical%20history.%22%7D%2C%7B%22title%22%3A%229.%20Can%20I%20take%20medication%20before%20having%20a%20blood%20test%3F%22%2C%22content%22%3A%22It%20depends%20on%20the%20type%20of%20blood%20test%3B%20you’re%20having%20and%20what%20medication%20you%20take.%5Cn%5CnIf%20you’re%20not%20sure%20or%20you%20have%20any%20questions%20about%20your%20blood%20test%2C%20ask%20your%20healthcare%20professional%20for%20advice.%5Cn%5CnYou%20should%20never%20stop%20taking%20prescribed%20medication%20unless%20advised%20to%20do%20so%20by%20your%20healthcare%20team.%5Cn%5CnMedication%20and%20blood%20test%20results%5Cn%5CnSome%20medicines%20can%20affect%20the%20results%20of%20a%20blood%20test%2C%20but%20this%20doesn’t%20necessarily%20mean%20that%20you%20need%20to%20stop%20taking%20your%20medicine.%5Cn%5CnFor%20example%2C%20oral%20corticosteroids%3B%20can%20increase%20your%20cholesterol%20levels%20in%20a%20blood%20cholesterol%20test.%5Cn%5CnHowever%2C%20your%20doctor%20can%20take%20this%20into%20account%20when%20interpreting%20your%20test%20results%2C%20so%20you%20won’t%20need%20to%20stop%20taking%20your%20medicine.%5Cn%5CnIf%20you’re%20unsure%2C%20carry%20on%20taking%20your%20medicine%20as%20prescribed%20and%20check%20with%20your%20doctor.%5Cn%5CnYou%20may%20also%20want%20to%20take%20your%20medicine%20with%20you%20to%20show%20the%20person%20carrying%20out%20the%20blood%20test.%5Cn%5CnHerbal%20remedies%2C%20vitamins%20or%20suppleme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